Client Name: Greater Wildwoods Tourism Improvement and Development Authority (GWTIDA)
City, State: Atlantic City, and Wildwood, New Jersey
Industry: Tourism, Destination Marketing
Overview
The Greater Wildwoods Tourism Improvement and Development Authority (GWTIDA) promotes tourism across the five-mile island of the Wildwoods. To strengthen its regional marketing strategy, GWTIDA wanted to better understand audiences attending nearby events — and measure real-world engagement with its own.
Sparkable partnered with Complementics, a national mobile data and geolocation analytics provider, to execute two connected geofencing campaigns:
- The Atlantic City Air Show, to capture mobile device IDs for future Wildwoods Air Show remarketing; and
- The Wildwoods Air Show, to measure attendance, dwell time, and audience behavior.
Together, these campaigns provided GWTIDA with verified, privacy-compliant datasets to enhance its tourism analytics and digital strategy.
The Challenge
GWTIDA sought to:
- Collect mobile device IDs at the Atlantic City Air Show to create a qualified, remarketing-ready audience for future Wildwoods promotions.
- Capture accurate, real-time device data during the Wildwoods Air Show to estimate attendance and audience engagement.
- Manage both projects within short timeframes, coordinating across multiple municipalities and a third-party data vendor.
- Overcome data challenges inherent to outdoor, high-density environments where signal congestion and privacy settings limit collection rates.
Our Approach
Phase I – Atlantic City Air Show Data Collection
- Defined and deployed a large-scale geofence covering all of Absecon Island and Brigantine, encompassing the full footprint of the Atlantic City Air Show.
- Captured anonymized mobile ad IDs from attendees to build a remarketing audience for the Wildwoods Air Show.
- Delivered a verified dataset to GWTIDA for future audience activation and advertising use.
Phase II – Wildwoods Air Show Attendance Analysis
- Designed and implemented a precise geofence around the Wildwoods beach and boardwalk viewing areas, focusing on crowd density zones.
- Partnered with Complementics to capture anonymized mobile device data during the event window.
- Worked with the vendor to reprocess the data and manually expand the geofence, increasing total verified devices from 7,781 to 15,445 unique IDs.
- Delivered final datasets for GWTIDA’s internal analytics, sponsorship reporting, and future tourism campaigns.
Coordination and Reporting
- Managed all data vendor communication, quality control, and post-event verification.
- Provided comparative insights between Atlantic City and Wildwoods event audiences.
- Ensured compliance with data privacy and anonymization standards.
Results
- Cross-Event Audience Insight: Captured tens of thousands of verified devices across both air shows, creating measurable overlap between two major regional tourism events.
- Validated Attendance Data: Final Wildwoods dataset included 15,445 verified devices — a statistically valid audience sample despite high crowd density and signal congestion.
- Improved Reporting: Provided GWTIDA with concrete, vendor-backed data to strengthen post-event press releases and sponsorship materials.
- Scalable Model: Established a repeatable process for future tourism data collection and remarketing campaigns.
Key Takeaways
- Event-based data collection works: Large-scale events are powerful sources of location-based audience insights for tourism marketing.
- Partnership drives accuracy: Collaboration with Complementics ensured credible, privacy-compliant datasets despite technical challenges.
- Smaller footprint = lower capture: The Wildwoods Air Show geofence was significantly smaller than Atlantic City’s coverage area, explaining lower total device counts.
- Data = opportunity: Even without advertising execution, verified mobile data empowers tourism boards to improve marketing precision, measure success, and attract sponsorships.
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